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Comgem for the retail industry

Comgems ecommerce platform is flexible and adaptable, meaning it can cater for your business's specific needs and requirements, so you can easily create the ecommerce experience you want, and streamline your processes in one unified platform.

Comgems platform is easy to use, so existing and new staff will be able to easily adapt and learn the platform. We also offer training from our team experts, as well as access to a vast library of support guides and videos on the Comgem support site - So you can always find answers to your questions. Comgem also integrates with a wide range of the leading software solutions used by retail stores, making it easy for you to transition to ecommerce.

B2B ecommerce platform software

Ecommerce is becomming increasingly popular, with more and more people relying on the convenience and efficiency of online shopping. This is especially prevalent in the B2B world, where ecommerce can make it as easy as possible for your customers to buy from you online. 

Your customers will require granular account control such as permissions, authorisations, and budgets, as well as a website that will allow them to easily buy the products they want in bulk at the prices they have negotiated. Comgems main goal is to make your business more profitable. We continually evolve with the latest ecommerce trends, so we can grow alongside your business and the ever-changing retail industry.

Advantages of ecommerce for the retail industry

Product management:

  • Support for own and third party products
  • Advanced product merchandising options
  • Support for product variations

Customer management:

  • Tools to drive customer loyalty
  • Manage complex customers
  • Control over customer permissions

Marketing management:

  • Personalised customer experiences
  • Drive brand awareness
  • Manage promos and offers

Website management

  • Easily update and manage your website 
  • Drag and drop content editor
  • Support for multi-site management
  • Manage different content types

Pricing management

  • Support for complex pricing structures
  • Dynamically update pricing based on cost/RRP pricing
  • Support for quantity break pricing

Ecommerce tools

  • Customers can create multiple favourites lists
  • Create multiple saved baskets
  • Quick order functionality

Customer quotations

  • Customers can request quotations online
  • Allow customers to convert quotations via 'My Account.'

Order management

  • Allow customers to build their own baskets 
  • Manage authorisation processes online
  • Set cost centres on a line item basis
  • Customers can view order history

Ecommerce search

  • Flexible ecommerce search
  • Comprehensive filters and search refinement
  • Intellisearch suggestions as you type

Shipping managment

  • Comprehensive shipping options
  • Customers can manage multiple shipping addresses

Payment management

  • Integrate with leading payment gateways
  • Flexible payment options
  • Customers can control budgets and authorisations

Supplier integration

  • Seamless integration with your suppliers
  • See real time stock updates
  • Manage all of your suppliers in one place

B2B retail ecommerce misconceptions

It can be a daunting task to move your business over to ecommerce, and there may be many concerns about the direction of your company once you make the move. Comgem will make the process as easy as possible and can ensure that you can sell more with less effort. Take a look at the solutions to some common concerns below:

What if my B2B customers don't want to buy online? 

B2B companies across a wide range of industries are adapting to digital sales, so you’re missing out by not moving your business to an online environment. For those customers who still prefer offline purchases, you can still easily cater for these sales and track their orders through the Comgem platform, with the added benefit of your ecommerce site for customers to check your product selection and stock levels before they buy.

We have designed the Comgem platform to be streamlined and easy to use, so all of your staff members, both new and existing, should be able to easily learn how to use the platform. We also offer training sessions by our expert team members, as well as access to the Comgem Support site, where you will find a wide range of support guides and videos to help you through any queries you have about the platform.

Comgem will make it easy for your customers to make big orders on your ecommerce website, with the benefit of budgets, authorisations, and quantity breaks. However, you can still use your traditional sales and order processes for those who would prefer to do businesses offline. Your ecommerce site will be an extra option to integrate into your current processes.

Comgems website designs are professional and responsive, so potential new customers should feel that you look like a trustworthy company to buy from online. However, if a customer is in the consideration stage, they may not want to buy from you straight away, which is why you can benefit from Comgems flexible marketing tools such as email marketing, so you can target potential new customers with marketing emails to encourage them to buy.

Yes! With the Comgem platform, you can easily update your pricing in real time, including adding discount prices and quantity breaks, as well as creating pricing rules on an account level.

B2B retail companies our platform is for

Comgem is a highly configurable and adaptable platform that is ideal for many different types of B2B retail companies, including:

  • B2B wholesalers
  • Manufactures of products 
  • B2B distribution companies
  • B2B retail enterprises

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Get ready to take your business to the next level with Comgem.

What are our customers saying?

Take a look at what some of our customers are saying. 

Martin L.
Comgem has made our processes much more effective and gives us lots of flexibility
Paul M.
Comgem is very user-friendly and easy for us to maintain customers core lists with new products