The most important features of a b2b ecommerce platform will depend on what you’re looking for from your ecommerce platform provider. Here are some of the most important features that most b2b ecommerce wesbites will require:

• Self service options
• Restriction and authorisation options
• Multiple favourites lists
• Personalised customer portals
• Customisable themes
• Detailed product descriptions
• Cross Sells
• Granular customer controls

The services you will require will depend entirely on how much support you wish to receive with your platform. Different platform providers will offer varying levels of support services.

With Comgem, you can opt in to our service options, including set up services, platform training sessions, monthly support hours, etc. You can opt in to any of these service options at any time during your set up, or if you need a refresher further down the line, we’re always happy to help!

Once you have found the right b2b ecommerce platform provider for you, you can build up your ecommerce platform using their tools, or allow your provider to build your ecommerce website for you based on your specifications – This will depend on the platform provider you choose and what services they provide.

With Comgem, you can have full control over your new ecommerce website. Including choosing your template and adding your content, through to your product and customer imports, using our easy-to-use system with access to unlimited use of the Comgem support platform, where you can find hundreds of guides and video tutorials to help you through the process. You can also opt in for support and training sessions from the expert members of our team.

A B2B (Business to business) ecommerce platform is a platform designed specifically for businesses to sell to other businesses via online transactions – The needs of a B2B business will usually be more complex and require specific features from their ecommerce platform to carry out their sales processes.

A B2C (Business to customer) ecommerce platform is a platform for businesses to sell to individual customers. This is the same concept as a B2B ecommerce platform, but will usually be much less complex in nature and require basic sales order management features.

If you are a B2B ecommerce business, it is beneficial to choose an ecommerce platform provider that is built specifically for the B2B industry, and can be tailored around your specific business requirements -So you can get the most out of your website, and ensure your business customers benefit from a streamlined and convenient shopping experience.