How Punchout Works
Punchout lets your customer shop directly on your website from within their procurement system, keeping everything under their internal purchasing rules.
1. Connect Securely
The buyer launches a punchout session from their procurement platform, connecting to your website via cXML.
2. Shop Your Catalogue
They browse your website with their agreed pricing, permissions, and catalogues automatically applied.
3. Build a Basket
Products are added to the basket just like a normal online order with stock levels and pricing visible in real-time.
4. Return to Procurement
Instead of checking out, the basket is transferred back to their procurement system for internal approval and PO generation.
WORKFLOW
Seamless From Start To Finish
Once the customer’s purchase order is approved, it’s transmitted electronically back into Comgem for processing, ready for fulfilment, invoicing, and reporting.
Automatic PO Import
Approved orders flow back into Comgem automatically via cXML.
Normal Order Processing
Orders appear in your Comgem system ready for fulfilment, just like any other order.
Real-Time Updates
Keep customers informed of status and fulfilment progress through standard order workflows.