Integrated reporting suite

Get the data you need to make better business decisions. Need to know how your business is really doing? Comgem gives you the data you need to track your progress, spot trends, and make smarter decisions.

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Get a clear picture of how your business is performing with Comgem

Configurable dashboard

Get the insights you need with Comgem's personalised dashboard.

Management reports

Detailed reports on inventory, products, purchases, sales, and more.

Report builder

Easily create tailored reports from diverse data sets.

Scheduled reports

Customise, schedule, and simplify your reporting tasks.

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Discover the 10 proven ways to increase your online average order values.

What is a CRM?

A CRM, or Customer Relationship Management system, is a software solution that helps businesses manage interactions with current and potential customers. It stores customer data, tracks interactions, and facilitates communication to enhance relationships and drive sales.

What is an ecommerce CRM?

An ecommerce CRM like Comgem is tailored specifically for businesses that sell online. It enables them to manage customer relationships, track online interactions, and personalise marketing efforts based on customer behaviour and preferences within the ecommerce environment.

Do you need a CRM for ecommerce?

Yes, a CRM is essential for ecommerce businesses. It helps manage customer data, track sales, analyse customer behaviour, and create personalised marketing campaigns. By centralising customer information and streamlining communication, it enhances the customer experience and drives sales growth.

What are the benefits of a built-in CRM like Comgem?

Comgem includes a built-in CRM, which seamlessly integrates with your Comgem ecommerce platform, providing a unified system for managing customer relationships and sales processes. It offers real-time insights, automates tasks, and facilitates personalised interactions, leading to improved customer satisfaction, higher conversions, and increased revenue.

What are key ecommerce CRM features?

Key features of an ecommerce CRM like Comgem include customer data management, sales pipeline tracking, marketing automation, email campaigns, customer segmentation, lead scoring, and reporting/analytics. These features empower you to understand your customers better, engage with them effectively, and drive business growth.