EXCELLENT Capterra rating
UK GOVERNMENT approved commerce vendor
LEADING ecommerce integrations
COMPREHENSIVE support

Hands holding product details page

Greater control over your products

Your product data is an important asset. Comgem provides a comprehensive product management system where you can manage your product information and data assets.

Product variations

Improve customer satisfaction

Our CRM will allow you to generate more leads, build customer loyalty, and identify your most profitable trade customers.

Customer account budget

Market your business more effectively

Whether you are looking to manage and optimise your content, drive more traffic to your website, or convert more customers once they have found you, Comgem incorporates a comprehensive marketing toolkit.

Account theme selector

Control your margins and what you charge

Maintain and maximise your profit margins with dynamic pricing that automatically updates based on cost and RRP fluctuations.

Product pricing

Streamline customer quotations

Effectively manage customer quotations, and make it easier to convert quotes to orders and create contract price lists from customer quotes.

Requesting a quote

Improved order management

Processing your sales orders is made simple. No matter how complex your customer ordering processes. 

Order management integrations

Improved management of order to cash cycles

Create and manage customer and supplier invoices, including seamless integration with leading accounting software solutions.

Invoicing grid view
2 people looking at a tablet

Greater visibility over inventory

Maintain visibility of product availability and stock levels. This means you won’t run the risk of overselling items that are no longer in-stock or over-stocking slow selling lines.

Complete visibility of stock

  • Flexible inventory reporting for both own stock and virtual stock
  • View stock levels across multiple warehouses
  • Define product order routing including preferred suppliers and sources

Make informed decisions with comprehensive reports

See how your business is performing with our comprehensive dashboard & reporting module.

Back office on a laptop screen

Shipping management

  • Order & weight threshold shipping rules
  • Location based shipping including postcode and country
  • Split baskets based on supplier products
  • Restrict shipping to selected customer accounts and segments

Payment Management

  • Flexible payment options including PayPal, Opayo, Barclaycard, Stripe and Worldpay
  • Support for pay on account and credit limits
  • Option to integrate with finance options including Hitachi and Pay4Later
  • Permissions driven payment management

Flexible integration options

  • Comprehensive API
  • EDI and ordering integrations with leading suppliers
  • Integration with leading product data services
  • Integrates with leading accounting solutions
  • Flexibility to integrate with a back office system of your choice