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Website Hosting

Our reliable web hosting packages will provide the perfect home for your website.

Once it’s been developed, you don’t want your website or application to go down. That’s why we offer one of the best hosting services available…

We offer an industry-leading 100% availability and take a proactive view of your ensuring your website or application suffers the least amount of downtime by monitoring server responsiveness, network service, and performance of hardware and advanced applications.

This approach enables us to address issues before they become problems. With fail-over and snapshot technology ensuring reliable data restores – from single files to complete servers – we will get your business working again fast.

Maximum Security, to protect your online business…

You need to safeguard sensitive or personal information and intellectual property; and it’s important to show that these obligations have been met.

Our enterprise level hosting service, provides you with this peace of mind and as standard includes security patching, managed to a schedule, that minimises disruption to your business. Monthly security audit reports are sent directly to our dedicated Technical Services team to identify and address vulnerabilities, so you can be sure your online business is in safe hands.

Data back-ups are taken daily and stored on site for up to 30 days, with off-site copies held securely for 90 days. This means we can restore to any day within the last month and to any week within the last 3 months, providing you peace of mind if the worse does happen.

Our infrastructure

Our enterprise-class centre is located in Reading, Berkshire. It is shared with some of the leading UK and Global organisations, who value online reliability and security, including the NHS, Virgin, Sony and First Great Western to name a few.

They are designed and constructed to Tier-3 specifications to ensure continual operation, and offer a 100% uptime guarantee for server infrastructure and the network.

Our datacentre has been designed to ensure our servers’ deliver the maximum performance and reliability, safe guarding your online business and presence.

Responsive support, when you need it most…

Our routine and proactive infrastructure monitoring means that we detect and fix many issues before they impact your service. If you notify us of a hosting issue we take care of your maintenance request or fix your problem as swiftly as possible.

Dedicated to an excellent hosting service

All hosting customers benefit from these service features for that extra peace of mind:

  • Security patching so you can always make sure that the server your website is hosted is up-to-date.
  • Anti-virus protection, complete with central management and regular updates.
  • Pro-active server monitoring with a network ping every 5 minutes that helps us detect problems early.
  • Back-ups that are scheduled daily and retained for 7 days, allowing bare-metal restores if required.
  • Manual security patching, providing additional regular checks for application and driver patches by our technical team, to ensure the constant availability of your solution.
  • Security audits and intrusion detection that allow us to identify and resolve any vulnerability, before they become problems.
  • Business continuity support means we can restore your servers from bare-metal to any day within the last 30 or any week within the last 3 months from our local and remote back-ups using snap-shot technology.
  • Ability to manage your application stack with the primary goal of ensuring your essential services stay up and running.
  • Advanced server monitoring where we can check network ping and primary services, enabling a rapid response to problems.
  • Redundant network links give you further protection against downtime.

Interested in a more reliable hosting service? What next?

If you are interested in benefiting from a more reliable hosting service, then please contact us on 02920 30 30 55.

Web design services are provided by Comgem web design Cardiff. SEO and search engine optimisation services are provided by Comgem SEO CardiffEmail marketing software and email marketing services are delivered by Gemmail email marketing services cardiffEcommerce web design and ecommerce solutions are delivered by Gemsell ecommerce web design Cardiff. Software development is delivered by Comgem software development Cardiff.

Comgem based in Cardiff delivers web design, software development, graphic design, digital marketing, ecommerce web development and email marketing services in Cardiff and Wales.

Registered office: Comgem Ltd, 6 Cathedral Road, Cardiff, CF11 9LJ. © Comgem Ltd 2012.

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